Dates
Details
Event
December 14 & 15
ITIL in Practice
December 14
Sørkedalsveien 6
Oslo
Norway
December 15
Strandvejen 102E
Hellerup
Copenhagen
Denmark
For registration, please send an
email to Anne Hamar.
December 6 - 9
HP Software Universe 2005
Acropolis Congress Center
Nice
France
Recommended sessions:
Achieving a Configuration Management Database (CMDB) model by Integrating HP OpenView Tools
by Arthur van de Waal of HP
Wednesday, Dec. 7th at 9:00am
HP OpenView Strategy and Directions
by Jan Maarten van Dongen of HP
Wednesday, Dec. 7th at 10:15am
Service Level Modeling with HP OpenView Service Desk 5.0
by Erik Vyvey, Ian Glover, Dave Trout and Lindsay Parker of HP
Thursday, Dec. 8th at 9:00am
Configuration Management Strategy: Virtualization in Action
by Gerben Verstraete of HP
Thursday, Dec. 8th at 5:15pm
Using HP OpenView Service Desk as an enabler for IT Governance
by Onno van Steenis, Arthur van de Waal and Olivier Daures of HP
Friday, Dec. 9th at 10:15am
December 1, 7 & 8
ITIL in Practice
December 1
Drakegatan 10
Gothenburg
Sweden
December 7
Wenner-Gren Center
Stockholm
Sweden
December 8
Radisson SAS Hotel
Århus
Denmark
For registration, please send an
email to Anne Hamar.
September 19 - 23
itSMF USA Conference & Expo
Hyatt Regency McCormick Place
Chicago, Illinois
U.S.A.
Recommended session:
Case Study: Implementing Incident Management at JM Family Enterprises
by Chris Overton
of JM Family Enterprises
Tuesday, Sept. 20th at 11:05am
June 29
August 16, 25 & 30
September 6, 13 & 15
ITIL in Practice
June 29, August 30 & September 13
Sørkedalsveien 6
Oslo
Norway
August 16 & September 6
Wenner-Gren Center
Stockholm
Sweden
August 25 & September 15
Drakegatan 10
Göteborg
Sweden
For registration, please send an
email to Anne Hamar.
June 28
IT Service Management
Customer Update Day
Donnington Valley Hotel
Newbury
U.K.
For registration, please send an
email to Esther Pollard.
June 15
ITIL in 40 days
State-Of-The-Art Session
Siemens Conference Center
Huizingen (near Brussels)
Belgium
from 4:00pm until 6:00pm
For registration, please send an
email to
Sofie van Nerom.
June 6 - 10
Download presentation
HP Software Forum
Colorado Convention Center
Denver, Coloado
U.S.A.
Recommended session:
Service Management at ChoicePoint
by Krissi Rouquie of ChoicePoint
and Frederieke Winkler Prins of
Service Management Partners
Tuesday, June 7th at 8:30am
May 19
Start your Engines:
ITIL Test Drive
Mall of the Americas
Minnesota Room Conference Center, 4th Floor
Boundary Waters Suite
Bloomington, Minnesota
U.S.A.
from 8:00am until 11:00am
For registration, please send an
email to
Virginia Becker.
April 26 - 28
The Helpdesk & IT Support Show
National Hall
Olympia, London
United Kingdom
Recommended session:
Thursday evening, April 27th
Excellence Awards 2005 Dinner
at the Natural History Museum.
Hear the success story of Siemens Communications.
April 6 - 7
itSMF Conference Norway
Holmenkollen Park Hotel
Oslo
Norway
Visit the Syscom booth for more information about their Alignability® Process Model promotion.
February 24
itSMF Conference Suisse Romande
Services Industriels de Genève
Chemin Château-Bloch 2
1219 Le Lignon (Geneva)
Switzerland
Recommended session:
Service Management at Altria
by Juan-Jose Martin
Manager Service Management at Altria ITSC Europe
at 3:30pm
February 22
ITIL Best Practice Seminar
Presented by Syscom A/S
Hosted by Hewlett-Packard
Engholm Parkvej 8
3450 Allerød
Denmark
For registration, please send an
email to Jesper Tüchsen.
February 8 - 9
OVdagene 2005
Arena Hotel
Lillestrøm
Norway
Recommended sessions:
The Users Organization
by Thomas Reinsel
of OpenView Forum International
Tuesday, February 8th at 11:15am
ITIL and Alignability
by Leif Arne Brandsæter of Syscom
Tuesday, February 8th at 4:00pm
January 27
IT Service Management
Update Day
Malmaison Hotel
Birmingham
U.K.
January 12
Use of ITIL in Practice
Radisson SAS Scandinavia
Copenhagen
Denmark
Recommended session:
Implementering af ITIL driftsprocesser efter Alignability-modellen
by Ove Ludvigsen
IT-Operations Manager at Egmont IT
at 3:15pm
